本文出自人物訪談。作者採訪了澳門護理界知名前輩以及澳門鏡湖護理學院校友—梁玉華（華姐）。訪談內容涉及華姐幾十年工作經歷，包括在臨床工作期間作為醫療人員的服務經歷，以及退休後的社區服務經歷。文章採用事例結合觀點的寫作手法，清晰刻畫了華姐服務病人、服務社會的多種角色身份，闡述了華姐對護理的看法，以及她對於護理人員作為服務者服務病人和社會的本質的理解。

This article is developed from an interview with a locally well-known nurse in Macau: Iok Wa Leong, an alumnus of Kiang Wu Nursing College of Macau. The interview covered a range of topics concerning Leong’s decades-long career as a nurse, including her services in a hospital and the services in the communities after she retired. Results were presented by a combination of events encountered by Leong and her interpretations. Her story depicted her multiple roles for patients in hospitals and community residents. Leong also provided her perspectives on nurses and nursing. Particularly, she emphasized her role as a service provider.